Sundsvalls kommun · Official service
Report a problem in your neighbourhood
Spotted a pothole, a broken street light, or damage in a park? Tell the municipality in under a minute, then follow it all the way to fixed.
- Takes under a minute
- No account needed
- Updates at every step
How it works
From your phone to the right team and back to you.
1.Describe & pin the location
Pick a category, add a few words, and drop a pin on the map — GPS finds you automatically.
2.We review and get to work
Your report reaches the municipality, who confirm it, set a priority, and assign the right team.
3.You're kept informed
Follow your case from received to resolved, with an update at every step along the way.
What you can report
If it's in a public space in Sundsvall, you can report it here.
- Roads & trafficPotholes, signs, road safety
- Parks & natureTrees, benches, playgrounds
- LightingStreet and park lighting
- Water & drainageBlocked drains, flooding
- Cleanliness & vandalismGraffiti, littering, waste
- Something elseAnother issue in a public space
How we keep you updated
You're never left guessing. Follow your report from received to resolved.
- 1. SubmittedWe've received your report and opened a case.
- 2. In reviewStaff confirm the details and set a priority.
- 3. In progressThe right team is working on the fix.
- 4. ResolvedThe problem has been taken care of.
- 5. ClosedThe case is wrapped up. Thanks for reporting.
Ready to report something?
It takes less than a minute. We'll take it from there and keep you posted.
Report a problem